Sometimes it is very convenient to check the number of pending items of a specific user centrally on the Blackberry Enterprise Server Console. This used to be quite simple on BES 4.1, but on BES 5.0, RIM has hidden this figure deep down in the GUI. Here is how to retrieve it:
- Login to the web console
- Click Manage Users
- Click on the user name
- Click on the Component information tab
- You can now see the Pending data packets
This can be very helpful when you are troubleshooting connectivity or activation issues with a user.